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Terms of Service

Last updated: June 2025

Agreement to Terms

By accessing and using HomeJump ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, you should not use our website or services.

Description of Service

HomeJump is a platform that connects homeowners with local service contractors. We provide a marketplace where homeowners can request quotes for home improvement and maintenance projects, and contractors can bid on these projects.

User Accounts

To use certain features of our service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

Acceptable Use

You agree not to use our service to:

  • Violate any applicable laws or regulations
  • Transmit harmful, threatening, or offensive content
  • Impersonate others or provide false information
  • Spam or harass other users
  • Interfere with the proper functioning of the service
  • Attempt to gain unauthorized access to our systems

Contractor Services

HomeJump acts as a platform to connect homeowners with contractors. We do not:

  • Employ or control contractors listed on our platform
  • Guarantee the quality of work performed by contractors
  • Assume responsibility for contractor performance
  • Mediate disputes between homeowners and contractors

All agreements for services are directly between homeowners and contractors.

Payment Terms

For contractors using our lead generation service:

  • Payments are due for qualified leads as agreed upon registration
  • Refunds may be provided for unqualified leads per our policy
  • Accounts may be suspended for non-payment
  • All fees are non-refundable unless specifically stated

Intellectual Property

All content on HomeJump, including text, graphics, logos, and software, is our property or that of our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our service, to understand our practices.

Disclaimers

Our service is provided "as is" without warranties of any kind. We disclaim all warranties, including:

  • Merchantability or fitness for a particular purpose
  • Accuracy or completeness of information
  • Uninterrupted or error-free service
  • Security of data transmission

Limitation of Liability

To the fullest extent permitted by law, HomeJump shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our service. Our total liability shall not exceed the amount paid by you to us in the twelve months preceding the claim.

Termination

We may terminate or suspend your account and access to our service immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the new terms.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Canada. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Canada.

Contact Information

If you have any questions about these Terms of Service, please contact us at: